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A smartphone and a laptop are essential attributes of a modern manager, but can the same be said about a Bluetooth headset? Can! We tell you how to choose the best headset for your smartphone and computer, which will increase productivity.

We found out which headsets are best suited for different employees. This guide will help both individual users who are looking for a business headset for themselves and representatives of companies who are planning to purchase headsets for their organization.

By studying the characteristics of devices with different form factors, you can learn how to deal with noise in open offices, become more mobile, significantly improve the quality of audio calls and, along with the above, improve productivity.

Step 1: Learn the basic specifications of headsets

Before deciding on a specific device, you should familiarize yourself with the “fundamental” characteristics that unite absolutely all headsets. This is a form factor, compatibility with UC platforms, and active or passive noise reduction.

Form factor

Headsets for business are of the following types:

  • Large speakers, headband
  • Small in-ear speakers
  • In-Ear Speakers, Neck Mount

Consider how you spend your time at work when choosing a form factor. For example, if it implies mobility and frequent movement around the city, then small in-ear speakers (or as they are also called – True Wireless – completely wireless) will suit you.

Neckband speakers are also designed to be comfortable to wear, with this form factor less likely to lose your headset or miss a call, even when the in-ear speakers are not in your ears.

We found out which headsets are best suited for different employees. This guide will help both individual users who are looking for a business headset for themselves and representatives of companies who are planning to purchase headsets for their organization.

Learn the basic specifications of headsets. 

Before deciding on a specific device, you should familiarize yourself with the “fundamental” characteristics that unite absolutely all headsets. This is a form factor, compatibility with UC platforms, and active or passive noise reduction.

Form factor

Headsets for business are of the following types:

  • Large speakers, headband
  • Small in-ear speakers
  • In-Ear Speakers, Neck Mount

Consider how you spend your time at work when choosing a form factor. For example, if it implies mobility and frequent movement around the city, then small in-ear speakers (or as they are also called – True Wireless – completely wireless) will suit you.

Neckband speakers are also designed to be comfortable to wear, with this form factor less likely to lose your headset or miss a call, even when the in-ear speakers are not in your ears.

For those who work temporarily or permanently away from the office, a over the ear wireless headphones with large overhead speakers and a headband will do. They best provide both active and passive noise cancellation.

UC support

The term UC (Unified Communications, services for unified communications) refers to the whole variety of communication services: Zoom, Skype for Business, Microsoft Teams, WebEx, and others. A UC-certified headset means that it can automatically be used with one of these platforms without any additional configuration.

Active and passive noise cancellation

The Active Noise Canceling feature can almost eliminate distracting outside sounds, such as air conditioning or highway noise, and is useful for those who work in noisy environments. Passive noise cancellation can be compared to earplugs – it blocks high-frequency noise, such as voices around.

Define the main tasks in your work

Now let’s move on to which groups of employees the individual functions of the headsets are most suitable for.

Generalists and office workers

Mobility: medium/high. Knowledge workers perform many tasks. They must absorb information in large volumes and communicate a lot with clients and colleagues. The productivity and communication of this category of employees are affected by the quality of speech transmission, the ability to concentrate, work comfortably in a team, and move freely.

What to look for when choosing a headset:

  • Lots of microphones. Built-in microphones not only transmit the speaker’s speech but also reduce the penetration of extraneous noise during a conversation, as well as improve the quality of sound transmission. For example, True Wireless should have at least 4 microphones, and an on-ear headset should have 8-10.
  • Compatible with UC platforms. These devices connect automatically and instantly to a call in Zoom, Skype for Business, Teams, or any other popular audio and video calling program.
  • Long-range wireless connection. Many employees work in open spaces, and to make a call, you want to get away from the epicenter of the noise. In order not to occupy your hands with many devices, the range of the wireless connection of the headset should be large. For example, a wireless range of 30 meters will allow you to find a quieter place and not carry a laptop with you.

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